Update: We currently are working to improve e-Services applications and security for e-Services.
This summer – the tentative date is June 18 – the e-Services’ platform will move to a more modern technology. One result will be an improved look and feel of applications, including the e-File application. Use of e-Service products will not be affected. There are no changes to the log-on process.
State users only will experience some minor functionality issues from June through October. State users will be unable to submit new or update existing state e-file coordinator applications or file new or update existing TDS applications during this time. Generally, this time of year is a low activity period with few e-file coordinator or TDS application changes being made by the states. However, states should plan accordingly and make any changes prior to mid-June.
Unrelated to this upgrade is another item of interest, which is Secure Access authentication. Secure Access is a two-factor authentication process. This is the identity authentication process we discussed last year.
We recognize the need to strengthen the authentication process for e-Services. We are exploring what possible options, within our resources, are available to address feedback we heard last year. We will share information as it becomes available.