Online Initiative for LPG Distribution
The Minister of State (I/C) for Petroleum & Natural Gas Shri Dharmendra Pradhan informed the Rajya Sabha in a written reply today that online services to LPG consumers are provided through www.Mylpg.in which provides various services under single umbrella such as Web Booking with online payments, Online application for New LPG connections with only payments (Sahaj), Online facility for Double Bottle Connection Booking, Preferred time delivery, Online Portability, Locating nearest LPG distributor online on Google maps, Online request for Mechanic service, Information on 5 Kg Free Trade LPG (FTL), LPG connection for Piped-Natural-Gas consumers, Online Surrender Connection request, enrolment to “GiveItUp” subsidy, Rating of Distributors, Submission of Feedback/Grievances, View Important contact information and Transparency portal.
Also, consumers are provided with Mobile applications for online transactions.
On line initiatives taken by the Government are proving effective as substantial number of consumers are using these facilities. More than 2 lakh LPG connections have been issued using on-line facility and approx. 10 lakh LPG consumers have booked refills by using this facility. Moreover, nearly 1.15 lakh consumers used on-line logging to voluntarily opt out of subsidy under ‘GiveItUp’ campaign.
Discussion forums have been launched and are available on mylpg.in and myGov.in. LPG consumers/citizens participate and share their thought on the forum online. Valuable suggestions/comments are welcomed and are considered for improving the customer oriented services.
Source Ministry of Petroleum & Natural Gas 02-March, 2016